Payment Method

Cash on delivery (COD)

COD is an abbreviation which means “Cash on delivery”. If you select this payment method, you will have to pay for your order not when placing it but when it is delivered to you.

We currently offer COD payments for Thailand.

Please follow the steps outlined here below to place a COD order:

- Go to our homepage;

- Open the page of a product;

- Add a  product to your shopping cart;

- Select the shipping method called “Best Express”;

- Choose the payment method “Cash on delivery”;

- Submit your order;

Note: We will send a confirmation code to your mobile phone to verify that your contact details are correct. Please ensure you follow all the instructions contained in the message.


Please note: We cannot refund directly to this payment method, if you request a refund, please contact us onlineth@simon-apac.com.




Bank Transfer payments

We accept payments with Bank Transfer for each order whose transaction is worth 5000THB or more.

 

Important reminder:

If you select Bank Transfer as a payment method for your orders, please contact our customer service onlineth@simon-apac.com to receive the bank account details. Please consider that the intermediary bank transfer fees will be deducted from your account.

A mismatch between the order amount and the prescribed threshold might cause a delay in the processing time of your order.

We also have many other optional payment methods for you which are more convenient and without intermediary bank transfer fees, such as  COD.

 

If you have any other questions about Bank Transfer, please do not hesitate to contact us.